Privacy Policy

Privacy Policy Updated at 2021-09-11 Content Presence. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Content Presence. This Privacy Policy applies to our website, http://k3l.26f.myftpupload.com/, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. Definitions and key terms For this Privacy Policy: Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information. Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Content Presence, Toronto, Canada that is responsible for your information under this Privacy Policy. Country: where Content Presence or the owners/founders of Content Presence are based, in this case, is Canada. Customer: refers to the company, organization, or person that signs up to use the Content Presence Service to manage the relationships with your consumers or service users. Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Content Presence and use the services. IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. Personnel: refers to those individuals who are employed by Content Presence or are under contract to perform a service on behalf of one of the parties. Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. Service: refers to the service provided by Content Presence as described in the relative terms (if available) and on this platform. Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. Website: Content Presence’s site, which can be accessed via this URL: http://k3l.26f.myftpupload.com/. You: a person or entity that is registered with Content Presence to use the Services.

What Information Do We Collect? We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form. Name / Username Phone Numbers Email Addresses How Do We Use The Information We Collect? Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions To administer a contest, promotion, survey or other site feature To send periodic emails When do we use customer information from third parties? We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

What is personal data? Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect. Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need personal data when they collect it. Personal data should be held no longer than necessary to fulfill its purpose. People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization. Why is GDPR important? GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts, it’s simply the right thing to do. At Help Scout we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation. Individual Data Subject’s Rights – Data Access, Portability, and Deletion We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted, DPA-compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data following our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days. We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here for you to answer any questions you might have about working with the API. Contact Us Don’t hesitate to contact us if you have any questions. Via this Link: http://k3l.26f.myftpupload.com/contact/